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Blog posts

The latest from Insite Energy on the heat network industry

Insite’s blog posts cover all things heat networks, including the latest regulations, how to manage them as a client, and how to live on them as a resident. Our insights are packed with information, advice and tips to help you navigate district heating.

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Insite Energy secures 'five plus five year' heat billing contract with Notting Hill Genesis

13th March 2024

Insite Energy takes over the metering and billing of nearly 3,000 London housing association homes without any costly retrofitting required.

The Energy Bill Discount Scheme (EBDS) is ending – crucial next steps for heat network operators & suppliers

30th January 2024

The EBDS is ending. Here's what you need to do to ensure a smooth transition to pre-EBDS incoming fuel rates.

Insite Energy shines with ‘Bronze’ win at UK Customer Experience Awards 2023!

9th November 2023

Innovation at the forefront has led to success at the UK CXA. Discover how KURVE and VANTAGE have revolutionised customer satisfaction and network efficiency.

Decide on the right metering & billing solution for you in five easy steps

25th October 2023

At Insite we like choice, as solutions should fit your unique needs, but choosing isn’t always easy. We’re here to help.

Through a decade of heat networks: Lessons, growth, and shaping the future

19th September 2023

Journey through a transformative decade, as we disrupted norms, embraced regulation, and pave the way for a sustainable, customer-centric heat network future.

Introducing new features in VANTAGE: Enhancing heat network management for clients

16th August 2023

Upgrade your heat network management with VANTAGE's new features: accurate meters, insightful finances, and enhanced usability.

South London heat network is first to receive comprehensive maintenance from Insite Energy

6th April 2023

Selecting Insite Energy for both plant room and domestic heat network assets, this South London development benefits from improved reliability and reduced emergency call-out costs.

The Energy Bill Discount Scheme (EBDS) & heat network discount: details & next steps for heat suppliers

22nd March 2023

Updated on: 7th Sep. 2023. The EBDS is set to replace the EBRS from 1st April 2023, and will run until 31st March 2024. Heat suppliers must apply for the additional heat network discount.

In conversation with Insite's Head of Customer Services: Creating an award-winning customer services team

16th March 2023

In this interview, we explore how Insite's Head of Customer Services has helped us to consistently hold the highest Trustpilot rating in the UK’s heat network metering & billing market.

Five ways to help your heat network residents save energy and money

17th January 2023

Use this Big Energy Saving Week to implement our five tips and tricks to help your residents through the energy crisis.

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