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Guru Systems - Hub II and Hub III Core

The widely-recognised Guru smart metering solution offers residents a 7" full-colour in-home display for both pay-as-you-go and credit-mode services.

The Guru Hub II is the current generation of Guru Systems’ smart metering system for heat networks.

Utilising wireless ZigBee mesh technology, Guru Systems’ not only cover PAYG and credit billing solutions, but also includes heat network performance monitoring services which can help eliminate two of the biggest risks faced by operators: hidden inefficiency and customer debt.

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About the Guru Hub II

It has been designed with input from customers to make sure that it is easy to use and understand, with a full colour display showing everything residents need to know about their energy use. 

Data collected by the Hub II helps you meet the Heat Network (Metering and Billing) Regulations 2014, comply with the Code of Practice for Heat Networks, and report against Heat Trust’s customer service and customer protection standards.

Reliable and always on, the system provides a real-time view of consumption across entire networks, individual properties, and the plant room, allowing operators to remotely and automatically read all utility meters connected to Hubs. 


  • Real-time payments 
  • Full-colour display
  • Easy to use consumption and balance 
  • Up to five utilities through one Hub
  • Transferable SaaS license & open API
  • Ability to remote switch between prepayment and credit mode
  • Wireless mesh network covered under Guru’s ISO 27001 certification for cyber security
  • Great wireless solution for new builds and retrofits. 
  • In-home display for single and dual fuel domestic customers in both credit and Pay as You Go (PAYG) modes

How it works - Installer & M&E Contractor Information

  • Hardwired in-home display with full colour screen
  • Wireless metering solution with data obtained off-site using an encrypted Zigbee network and back-up ADSL line/4G router.
  • Compatible with a wide range of HIUs and energy meters – contact our Tech Sales team to identify the best solution.


Guru’s Pinpoint analytics platform gives developers, operators, and engineers access to the real-time performance data being collected by Guru Hub II. This data can be viewed remotely at any time, helping to identify and resolve inefficiencies and performance issues, fixing problems early and reducing operating costs.

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Guru Hub III Core

Guru’s first screen-free offering for credit billing provides an alternative solution to wired M-Bus installation, whilst providing access to utility meter data via the accompanying Guru Platform software. As well as being based on the same wireless mesh network infrastructure, Core offers some of the same key features as the Hub II, including the management and monitoring of up to 4 utility accounts and control of up to 2 external control devices, such as shut off valves.

With an optional companion in-home display, Core is suitable for mixed pre-payment and credit billing developments where flexibility and access to data are key focuses.

With eight years of experience delivering over 15,000 Guru Hubs over multiple retrofit and new build sites, our team are experts in advising installers and M&E contractors on the requirements of the Guru System. Please contact us to discuss your specific site requirements.

Contact our sales team

We aim to respond to all enquiries within 24h.

For any residential enquiries, please email

0207 038 9117

Our opening hours are 9am-5:30pm

For any residential enquiries, you can find your scheme-specific phone number on the 'My development' page.

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.