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Installations, Supply and Commissioning

With over 10-years of experience working on over 230 heat networks, our Installations team handle everything from meter specification, metering and billing system design, installation, and commissioning on site.

Whether it’s a brand-new site or a retrofit scheme, we help you specify and design metering and payment solutions for your heat network ensuring compliance and excellent customer service while keeping your budget in mind. With unrivalled knowledge, Insite have experience in both credit billing and numerous prepayment systems and will help you pick the solution that’s best for you.

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We provide site management to ensure the metering and billing system which fits your needs is installed and commissioned correctly. We also supply equipment and provide full installation services for retrofit sites. 

Our capabilities extend to providing advisory services at each stage of your development lifecycle, from design through to in-life services ensuring regulatory compliance, efficiency operating and risk mitigation.

What we offer

  • A range of equipment solutions for PAYG and credit billing
  • Pre-tender & technical specification support 
  • End-to-end project management, including full design service
  • Dedicated site managers
  • High qualified engineers with accreditations including; CHAS, CDM, ISO 9001, Tech-IOSH, CSCSM, NEBOSH, SMSTS
  • IT experts in both wired and wireless metering solutions
  • Assurance of compliance with metering regulations inc. check metering
  • On-site expert commissioning. 
  • Thorough pre-completion and sign off process.

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New build projects

If you’re involved with a new construction project we can advise you on the regulations, best practices and methodologies for metering and billing the eventual residents.

We consider both the objectives of the construction project and the longer-term objectives of the parties who will be operating the site, post-completion. We regularly find that these two sets of objectives are not synchronised early enough in a project, leading to significant cost increases and delays and can help you mitigate these.

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Retrofitting systems

Subject to what equipment and infrastructure is installed, and the fabric of the building, Insite may be able to adopt or upgrade an underperforming site. We are able to advise clients on specific site requirements, how to achieve them, and can manage the design and retrofitting of compliant metering solutions.

We have a wide range of experience in adopting underperforming credit billing sites and making relatively low-cost changes to datalogging infrastructure to “start afresh” with resident billing, through to full retrospective installation of PAYG solutions in occupied properties.

From project managers to qualified in-house electricians, plumbers, and IT technicians, our highly capable team has the resources necessary to deliver projects on time with minimum hassle.

Get advice on the best metering system for your heat network

We aim to respond to all enquiries within 24h.

For any residential enquiries, please email

0207 036 9117

Our opening hours are 9am-5:30pm

For any residential enquiries, you can find your scheme-specific phone number on the 'My development' page.

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.