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Prepayment/PAYG Systems

We operate a variety of prepayment (pay-as-you-go, PAYG) solutions. 

We support these with a full suite of instant payment methods, allowing each customer to pick the most convenient option for them with access to make payments 24/7/365.

Across all platforms we’re also able to apply welcome credit, friend-hours credit and emergency credit at your request.

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Supported Payment Methods

  • Online payments via our online portal. 
  • Automatic top-ups or scheduled payments, allowing for a direct debit alternative for PAYG
  • Cash or bank card payments at any PayPoint outlets – 27,000 shops located across the UK.
  • Over the phone – KURVE customers benefit from access to our interactive voice response system available 24/7/365. Guru and Secure customers can make payments over the phone with support from our customer support agents.
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KURVE is the UK’s first-to-market digital smart metering and pay-as-you-go (PAYG) web-app for heat networks

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Guru Hub II

The Guru Hub II is the latest generation of Guru Systems’ smart metering system for heat networks.

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Secure Liberty Connect

A simple and flexible solution for communal heating of any type, at any scale

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Contact our sales team

We aim to respond to all enquiries within 24h.

For any residential enquiries, please email

0207 038 9117

Our opening hours are 9am-5:30pm

For any residential enquiries, you can find your scheme-specific phone number on the 'My development' page.

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.