Insite Energy - Submit Meter Reading

Submit a Manual Meter Reading

If we are unable to obtain an actual meter reading for your property and you have received an estimate bill as a result, we may ask you to submit a manual meter reading for us to use. To do this, please complete the webform below. You will need your meter serial number to hand. To allow us to validate your meter read, please submit a photograph of your meter with a clear view of the meter reading screen along with your submission.

For credit customers this will be your 8-digit account number found at the top of your bill. For pay-as-you-go customers, this will be your 19-digit FlexiPay number

Meter Reading:

Submit a photo (optional)

If you have recently received a bill using estimate meter reads and wish to receive a revised bill in accordance to the meter reads submitted, please tick this box. Please note, you must be set up on e-Billing to be able to receive this service.

As per the above, I wish to change my billing preference to “e-Billing” and receive a revised bill with my submitted meter read