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Let us know you are moving out

If you are moving out of a property billed by us, please fill in the below form so we can close your account.

If you require urgent help or have no supply, please call our customer service team by finding your dedicated scheme-number on the 'Your home' page. 

Please note that all change of tenancies can take 5-21 working days to process. This is in line with the regulated market delivery timescales. All personal information will also be handled in line with our privacy notice and GDPR.

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Moving out

in kWh. 

If your meter reading is displayed in megawatt-hour (MWh), please times this by 1000 to convert it into kWh (e.g., 0.123MWh = 123kWh).

*Mandatory field. We need this information so our team can better help you; please find our privacy notice here.

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.