Insite Energy

Make a payment

Submit a meter reading

Tell us you're moving

No heating or hot water?

Manage your account on 'my insite'

If you are a credit billed or pay-as-you-go (PAYG) resident with a Guru Hub or Secure Pipit, log in to our online customer portal to manage your energy account on-the-go.

Log into 'my insite'

Manage your account on KURVE

If you are a KURVE pay-as-you-go (PAYG) resident, log into the web-app here to manage your energy account and view your consumption data from anywhere at any time.

Log into KURVE

Helpful resources

Understand your energy charges

Is my consumption normal?

What is a district or communal heat network?

Insite Energy's responsibilities

Frequently asked questions (FAQs)

Why hasn't my top-up appeared? (PAYG customers only)

What to do if I have a problem with my heating and hot water?

I have additional needs - what assistance can you provide?

I'm unhappy with my tariff. What can I do?

I'm moving out. What do I need to do?

All FAQs

Are you working on a development with a heat network?

Insite Energy are a national heat network metering, billing and maintenance service provider with over ten years of experience across the UK. Our specialist services are available to heat network operators, including managing agents, developers, housing associations and contractors.

Read more about the full scope of services we provide for heat networks on our client website.

Visit our client website

Welcome to Insite Energy

Your award-winning heat network services provider.