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Ways to pay

Your home will be fitted with a heat meter (credit/paper bill customers) or a pay-as-you-go meter (pre-pay customers) for paying for your heating and hot water usage.

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Credit billing

We offer a number of ways to pay your heating and hot water bill, with online or in person.

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We offer several ways to top up your pay-as-you-go meter including; online, over the phone or in person.

Register your account

If you have just moved in, you can register a new pay-as-you-go account here.  

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Make a payment

There are a number of ways to pay for your heating and hot water. Find all the information you need to manage your bills here.

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How to reduce your heating bills

Tips on how to save money on your heating and hot water.

What is a heat network?

Find out how the heating and hot water for your home is supplied.

Accreditations & Partners

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.