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News & Blog

Stay up to date with our latest tips, news and views.

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Insite Energy shortlisted in the 2020 Decentralised Energy Awards

24th September 2020

Along with our partner SAV Systems, we’re delighted that our KURVE product has been shortlisted for a Decentralised Energy Award 2020 in the ‘Heat Award – Innovation’ category.

Making sense of your bill – breaking down heat charges

25th August 2020

Looking after you is our priority

18th May 2020

When we say that the Insite Energy team really cares, you may not be aware of the many different ways in which we make sure you have the support you need.

Where next for heat networks? Insite Energy responds to the government's latest policy consultation

11th May 2020

In February this year, the UK government's Department for Business, Energy & Industrial Strategy (BEIS) published a consultation seeking views from across the heat network industry on policy options to develop a regulatory framework for heat networks.

Doing our bit through COVID-19

6th May 2020

While the Insite Energy team remains fully operational during the COVID-19 pandemic, we’ve been inspired to hear what some of our family members have been doing outside of working hours to help others.

Insite Energy leaps to top performer spot on Trustpilot

31st March 2020

With four stars and a rating of 'Great', Insite Energy is now the top-rated metering and billing company for heat networks on consumer review website Trustpilot.

Operational information relating to the Coronavirus

25th March 2020

How Insite Energy is working to maintain the supply of heat to your homes – information for landlords/heat providers and residents connected to heat networks.

New CPD seminars will help housing associations make sense of heat networks

12th March 2020

Insite Energy has launched a new Continuing Professional Development (CPD) training seminar for housing associations and social landlords wishing to increase their understanding of heat networks and how best to operate them.

Insite Energy urges Government to use heat network funding to benefit housing association residents

12th March 2020

The Chancellor of the Exchequer, Rishi Sunaq, yesterday outlined a number of funding commitments for low carbon heat in his Budget Statement. An element of that is a £270 investment in a new Green Heat Network Fund to run from 2022 to 2025, to follow on from the Heat Network Investment Project. It is designed to ensure that heat networks adopt the most cost-effective low carbon heat sources.

Insite Energy invests in new customer service call centre

28th February 2020

We have made further investment in our customer service by opening a new call centre in Peterborough. To better serve our existing customers and in anticipation of a sharp growth in district heating systems across the UK, our dedicated call centre, which has recently transferred from London, now has 30% more capacity. The move complements our new online self-service customer platform and a number of recently added high-tech back-office IT systems.

Insite Energy, Studio 4 Stuart House, St John’s Street, Peterborough, PE1 5DD

Insite Energy is registered by the FCA for anti-money laundering.