Choose the type of meter or bill you have below to find out the
options for making a top-up payment, paying your bill or informing us
that you have moved in or out.
You will also find answers to other questions you may have.
Frequently asked questions
I have a Guru Hub
I have an Evinox Smart Meter
I have a different Pay-As-You-Go meter
I receive a bill in the post
Please contact Insite as soon as you move in to your home so that we can set up an account for you and let you know where you can take your heat payment card to make top-up payments.
Please contact Insite when you are moving out so that your account can be closed.